Upgrade

A. Fill in the form

Take the example of Eric who has the EasyUrbex Grand Est 2021 map and want the 2022 updated version.

1. Eric fills in the form with his name, email and any information that will help us find his old order of the Grand Est - 2021 map
2. As Eric has the 2021 version of the Grand Est map, he selects Grand Est.
3. Eric send us the form.

• If you want to upgrade more than one map, you can select several of them.
• This information allows us to do a quick check of your old order(s), that you have purchased the old version of the map(s) you wish to upgrade.

B. Select the map you wish to upgrade.

1. Select the map you wish to upgrade. The choice must of course correspond to an old map that you have purchased. To take Eric's example, he selects Grand Est.
2. Put the product in your shopping cart and proceed to checkout.

If you wish to upgrade more than one map, put the various upgrades in your shopping cart.

You have two ways to find out:

A. When we have given you access, you will automatically receive an email. It takes the form of a "New Order" email, as if you had purchased the new product. Please note: this is not the "New order" email of the upgrade, but a new email a few hours / days later.

So remember to check your email, you will be notified of your access!

B. Log in to your EasyUrbex account. Once we have given you access, you will have a new order in your "Orders" tab. You will also have your new map in the "Purchased content" tab.

So remember to check your EasyUrbex account, you will see your Upgrade!

There are two ways to access your Upgrade:

A. Log In, select the "Purchased Content" tab then select your map under "Content Purchased". It will have the name of your product followed by the year.

B. Log in, select the "Orders" tab then find the last order (it will be notified as "Refunded" this is normal), select "View" and select the link under "Access your purchased content".